When using a Hotel Interface and service charge is in use a hotel division must be created and then assigned to the tax rule so that the correct account totals are sent to the PMS when any room / non-room charges are made.
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Select Finance from the Aztec Start Page
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Select Configuration | Exclusive Tax Rules, the tax rule details screen will be displayed
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From the list select the required tax rule(s), and in the Service Charge section select the required Hotel Division from the drop down
To be able to select a hotel division the tax rule must me "Service Charge" enabled with either "Is Service Charge" or "Open Service Charge"
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Click Save
Remember to assign the hotel division to all service charge tax rules setup
If the hotel division assigned to service charge is also assigned to another sub-category all sales under this sub-category will be charged to the PMS as service charge